FAQ's
Where are you located?
We're a US-based company printing tees right here at home because supporting local matters, even when we're roasting our own hiking habits. We've got printers in both Florida and Texas keeping things running. πΊπΈ
For our international customers, we've partnered with printers around the globe to get your gear to you without the wait (or the customs headache). π²
How long does shipping take?
Orders ship within 7 days - we're not rushing, you're not rushing, nobody's rushing. Once it leaves our hands, USPS does their thing and you'll have it in 2-5 days. Track it obsessively or forget about it completely, we support both approaches. π¦
What if my shirt doesn't fit or I don't love it?
You've got 30 days to let us know if something's wrong. Full refund for damaged or defective items, no questions asked. Just email us at hello@civicpinecub.com - we're actual humans who respond.
What materials are your products made of?
We use premium Supima cotton for our tees that are soft enough for all-day comfort, durable enough to survive the trail (and your questionable laundry habits), and gentle on your skin. It's the good stuff that gets better with every wash. Exact materials may vary depending on the item, but you'll find all the details on each product page.